Organisation Vision: To work towards an environment where people can live in a manner where they are made to feel welcome and valued regardless of their background. To simultaneously ensure that poverty alleviation remains integral to our core work.
Mission: To empower the beneficiary community to play a more active role in civil society, through maximising their potential and improve their wellbeing and quality of life by providing targeted support activities.
• Advocacy and befriending support to overcome isolation
• Overcoming language barriers through interpretation and translation support to access benefits, housing or emergency assistance
• Short Term financial assistance where not eligible for public funds or where welfare benefits are delayed. This includes emergency food and clothing vouchers
• Assistance with finding accommodation for those who are sleeping rough, are homeless or who have no recourse to public funds
• Acting as the conduit between our user group and statutory agencies to enable them to get the support they were eligible to receive but unsure of how to access.
• Providing social, leisure and recreational needs particularly for the women and young people to relieve social isolation for those people who are often isolated in the city and are eager to improve their social mobility.
• Working with partner agencies to deliver person centred support, which takes a targeted holistic approach.
• Providing training and volunteering opportunities
Our Approach: Our approach will build upon the successful methods employed since our inception, namely to work in collaboration with others. We do not seek to duplicate or compete with others but will deliver meaningful programs through working in partnership, wherever possible. The organisation will always be a point for people to readily access a range of required services with an ‘open door policy’